Help Center

LixBuds Support

Set up, optimize audio and extend the life of your LixBuds with these guides.

Getting started

1. Quick pairing

Open the case, press and hold the side button for 3 seconds and select "LixBuds One" in Bluetooth.

2. Sound adjustment

In the Lixney app, activate the equalizer and choose between music, podcast or balance mode.

3. Updates

Connect the headphones to the app to install battery and stability improvements.

Connection issues

Reset your phone's Bluetooth and restart the headphones by holding the button for 10 seconds.

Audio quality

Clean the grilles with a dry cloth and adjust the balance from the app.

Battery

Turn off active noise cancellation when not needed to gain battery life.

Need replacement parts? Request them from the contact page.