Returns and refunds

We explain how to return your order in a few steps.

Deadlines and requirements

30 days from delivery to request a return.

Must be in good condition with original packaging.

We process refunds within 5-7 business days.

Step 1. Log in to your account and select the order.

Step 2. Indicate the reason and request the shipping label.

Step 3. Drop off the package at the authorized location.